Description
ASAP Talent Services is helping a client to recruit and hire a FTE corporate employee to work in a hybrid home-office role - that is also required to visit a location in Western WI weekly and regularly. The role is ideal for someone living in Madison, WI or Minneapolis, MN (Twin Cities) or open to a relocation for a great opportunity.
NOTE: Opportunity to learn SAP S4 HANA - but must have demonstrated experience in ECC.
Summary of Role
As part of the IT Business Engagement group, the Business Systems Analyst acts as a liaison with the business customer and is accountable for the requirements analysis and detailed functional solution design of one (or more) end-to-end business processes that align with overall IT strategies as well as meet the needs of the business. The Business Systems Analyst (Order-to-Cash, SD, OTC) brings expertise in sales and logistics execution business processes and can articulate or translate requirements as they relate to process improvement proposals, application enhancements, system configuration, and problem resolutions. This role will work closely with corporate Customer Experience, Logistics, and Accounts Receivable departments to deliver functional solutions that support those departments’ strategic objectives.
Essential Duties and Responsibilities
- Research, recommend and develop functional solution design; define business processes, improvements, and business objectives with focus on SAP SD capabilities (including integration points with other functional areas), TMS, and WM.
- Present solution options of business requirements to business process owners for selection.
- Responsible for the requirements gathering and solution design – partnering with the development team to deliver a configured and unit-tested solution of sufficient quality and efficient functionality.
- Analyzes and documents requirements and designs solutions for the business process scenarios.
- Facilitates the realization of the technology solution to fulfill business requirements, including design frameworks, documentation, and proof of concept needs while adhering to documentation, configuration, security, development, and testing standards and guidelines. This includes:
- Completing functional specifications.
- Establishing the design of the configuration related to the SAP organization structure, business process, and master data.
- Authoring business process design documents, functional specifications, end user system procedures, end-to-end business process flows, and user stories.
- Completing configuration tasks to support the development team if needed.
- Assist leadership in prioritizing work requests, bug fixes, and other initiatives as necessary.
- Consider user impact, capabilities, limitation, and adoption; collaborates with business process owners and subject matter experts.
- Assist in investigating business application problems, document available workarounds, identify their root cause and implement solutions to resolve them.
- Highlights/identifies gaps in existing functionality and frames this problem in SAP terms.
- Identifies functional interdependencies.
- Develops business cases for new functionality.
- Keeps abreast of SAP trends and innovations for their respective process areas or functional areas.
- Supports the super users for respective process area.
- Provides leadership through effective communication, team building and mentoring.
- Completes work in a timely and accurate manner while providing exceptional customer service.
- Provides on-call support as needed.
- Additional duties as assigned by supervisor.
Knowledge, Skills, and Abilities
- Bachelor’s degree in Business Administration, Computer Science or Management Information Systems preferred; OR 5+ years equivalent experience and/or business area experience.
- 5+ years’ experience with SAP in a technical or functional capacity strongly preferred.
- Minimum 5 years of SAP systems specific configuration and implementation experience strongly preferred.
- Demonstrated knowledge of TMS systems (BluJay/E2open preferred) - Transportation Management
- Demonstrated knowledge of WM (WMS) - warehouse management systems.
- Demonstrated knowledge of SAP with expertise in order to cash business processes.
- Demonstrated knowledge across the SD/LE module of SAP S/4HANA – including knowledge of SAP integration points for transactional and master data.
- SAP SD configuration: Shipping, Billing, Pricing, Logistics, 3PL, SD/WM integration, etc.
- Demonstrated business experience in one or more of the following industries is a plus:
- Consumer Packaged Goods
- Food & Beverage
- Process Manufacturing