|Title||SAP CS Functional Lead|
|Categories||Full-Time Position, SAP CRM, SAP SD/OTC, U.S. – Northeast|
|Salary||$115,000 – $135,000+|
ASAP Talent Services is one of the leading SAP Focused, full-service talent acquisition firms and has been placing SAP Professionals into world-class organizations with over 60 Fortune 500 clients throughout the U.S. for over 17 years. If you have demonstrated functional expertise including implementation, configuration, and business process knowledge as it relates to SAP Customer Service (Service Management), we’d love to speak with your further about our clients opportunity. This is a full-time opportunity (NOT consulting) with a German HQ corporate end-client – privately held company with great total package and benefits. They will be building up a COE to support all the America’s (Latin America, Mexico, United States, Canada, etc).
Location: Role will be based in Columbia, MD (40 mins to to Baltimore, MD and 40 mins to Washington D.C.)
The SAP Customer Service (CS/SM) Lead Architect analyzes complex business problems to be solved with SAP and similar automated systems. This role is best described as a hands-on team lead, Architect, with SME level skills and ability to lead projects as needed. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in the Customer Service (CS/SM) module. May lead cross-functional linked teams to address business or systems issues..
Duties & Responsibilities:
Education & Experience: